Communications Service Network

How To Connect Your non-cable-ready TV, Converter Box, and Troubleshooting Tips

First, you will need the following things:

  1. A converter box.
  2. Two pieces of coaxial cable, called RG-59U, with F-type connectors. The first piece should be about three feet; the second piece should be long enough to run between the video outlet and the place you have decided to put your television.
  3. A balun, unless your television has a cable connector on the back.
  4. A screwdriver to attach the balun.

Second, to connect your converter box:

  1. Use your screwdriver to attach the U-shaped hooks on your balun to the VHF connection terminals on the back of your television.
  2. Attach one of the ends of the shorter coaxial cable to the cable end of the balun by lining up the center pin in the matching hole and screwing it on. It should be snug, but not too tight. Be careful not to bend the center pin.
  3. Connect the other end of the coaxial cable to the "output" terminal on your converter box.
  4. Take your second piece of coaxial cable and attach one end to the "input" terminal on your converter box.
  5. Attach the other end of the cable to your video outlet, which should look like the screw-on terminals on your converter box (F barrels).
  6. Plug your converter box into an electrical receptacle.
  7. Plug in your television, and tune it to channel 3.
  8. You should now be able to change channels using the remote control or channel selector on your converter box.
  9. Consult your programming guide or the CNS channel (2) for programming choices.

Diagram of connection

Troubleshooting Tips

  1. If you are not getting any picture at all, check all the connections making sure they are connected properly.
  2. If you still have no picture, disconnect the converter box and attach the coaxial cable directly from the wall to the balun (or F connector) on your television.
  3. You should be able to receive channels 2 through 13 without the converter box. If you can't, then the box may be faulty.
  4. If you can get pictures on all 60 channels, but they are snowy, it could still be the box. Disconnect the box as described above, and see if the picture improves.
  5. If the picture is still snowy, it could be your television set. Look at a neighbor's television, or the one in your residence hall lounge to see if the reception is poor there, too.
  6. If there is a problem on some channels but not on others, it is probably due to technical problems in the cable system. Please call 1-6780 and report the problem to the Network Operations Center Technicians.


Communications Network Services
1770 Forecast Drive (0506)
Blacksburg, Virginia 24060
(540) 231-6460
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