Communications Service Network
CSN

If you have any computers or mobile devices still connecting to the VT-Wireless wireless network, change to the eduroam wireless network now by following the instructions at Connecting to Virginia Tech Wireless eduroam.

For any questions or help, contact 4Help at http://4help.vt.edu or by calling (540) 231 - 4357.

Download a printable PDF flyer to help others make the switch to eduroam


On May 17, 2016, the VT-Wireless SSID (service set identifier) will be removed from service in lieu of eduroam as a part of ongoing wireless network service enhancements.

All Virginia Tech employees and individuals affiliated with the university, who use wireless Internet access on campus, should make sure they connect using eduroam before the end of the 2016 spring semester. The eduroam SSID has the same capabilities on campus as VT-Wireless. It also allows ready access to wireless network services at participating universities and institutions across the nation and around the world.

Also on May 17th, the CONNECTtoVT-WIRELESS SSID will be discontinued. A new SSID, VirginiaTech, will be available, providing enhanced captive portal services. When subscribed to the university wireless network service, employees and sponsored guests can continue to use the captive portal provided by the VirginiaTech SSID to initially configure their devices and connect to eduroam.

Guests and visitors, who wish to access wireless network services on campus, will be eligible for one of two subscription categories. The first step for both is to set their device to connect to the VirginiaTech SSID.

  • Non-sponsored visitors (parents, student friends, day visitors): self-register by connecting to the VirginiaTech SSID.
  • Sponsored guests or VT affiliates (research associates, contractors on campus for an extended period, departmental guests, and so on) will select the VirginiaTech SSID. Sponsored access provides unrestricted, longer term access than non-sponsored. Sponsored guests should contact their sponsoring department for credentials. Once the credentials are received, guests will select the VirginiaTech SSID, open a browser and login with their sponsored guest credentials.

What you need to connect to wireless at Virginia Tech

Students, Faculty, and Staff

1. Be registered for wireless service

  • Students are automatically registered for wireless service and manage status of their wireless network service online at the Customer OnLine Access (COLA) website.
  • Faculty and staff can obtain service via departmental orders submitted on an Interdepartmental Communications Request (ICR). Contact your organization's Communications Liaison.

2. Your Network Password

A Network Password enables Virginia Tech affiliates to connect to VT-Wireless when they are on campus and connect remotely to the campus network using Virtual Private Networking (VPN) when off campus. Your Network Password is different from your PID password.

3. Connect to the eduroam network

eduroam is available across the Virginia Tech campuses. Virginia Tech students, faculty, and staff are encouraged to use the eduroam wireless network, which will also enable Internet access at participating universities and institutions.

Virginia Tech wireless networks use the IEEE 802.1x authentication standard. Once configured, there will be no need to manually authenticate with each access to the wireless network.

Should I use VT-Wireless or eduroam?
eduroam is the preferred network and ensures that a user is configured to access eduroam at other participating institutions. VT-Wireless will be deactivated on May 17, 2016.

When connecting a Wi-Fi enabled device to the campus network for the first time, select the CONNECTtoVT-Wireless network and use the XpressConnect configuration service, or follow the link below.

Guests

If you are visiting Virginia Tech on business, you may be able to access the university's ConnectToVT-Wireless network by requesting access from a sponsoring department.

There is no open public wireless at Virginia Tech.

Temporary Access

Virginia Tech affiliates requiring only temporary wireless access may use the CONNECTtoVT-Wireless network (will be renamed VirginiaTech on May 17, 2016) and login using PID and Network Password credentials.

Help

Please report any problems by contacting the Customer Support Center at 4-HELP (4-4357) from any Virginia Tech phone, 540-231-HELP (4357) from any other phone, or through the web at http://4help.vt.edu.

Manual Configuration Instructions

First, create your Network Password at my.vt.edu.

To connect to the VT-Wireless network, follow the manual configuration instructions at 4Help.

For VT-Wireless users who previously used a NetCert, it is important to remove the expiring NetCert. Follow the appropriate link below:

NetCert

NetCert authentication has been decommissioned and is no longer an offered service.

 
Contact
Communications Network Services
1770 Forecast Drive (0506)
Blacksburg, Virginia 24060
(540) 231-6460
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