Departmental Information

Below you will find links to information that is commonly requested by faculty, staff and departments. We hope this page will help you to find what you are looking for in a timely manner. If you feel that there is something that should be listed here but isn't, please feel free to send us an e-mail and let us know!

Who to Contact with Questions

Services and Rates

• Overview of Departmental Telcommunications Services
• Voice/Telephone Services
• Data/Network Services
• Cellular Call Types by carrier
• Departmental Telecommunications Service and Equipment Rates
• Ordering Departmental Telecommunications Services
• Project Estimate Request
• Cancellation of Telecommunications Requests
• Portal Association

Voice Services Information

• Calling Cards
• Ordering Verizon Directories

Data Services Information

• Departmental Ethernet
• Network Documents and Policies
  • Network Liaison Directory
  • Network Liaison Handbook
  • On-Campus 16/600 Network Printers

Long Distance Records Requests

Billing Information

• Departmental Billing Information
  • Instructions for making Banner Fund changes
  • Departmental Web Access Request
• Monthly Review of Departmental Telecommunications Bill

Personal Digital Certificates (eTokens)

• Personnel employed by Information Technology are currently eligible for a personal digital certificate, which are issued at the Student Network Services Office (120 Student Services Building) every Monday, Wednesday and Thursday from 2:00-4:30 PM.