Authorization Codes
What is an Authorization Code?
An authorization code is a six-digit code, which allows each on-campus student to make long distance
calls from any residence hall room. If you are planning to make any long distance calls (including
direct dialed long distance, international, calling card, directory assistance, outgoing collect,
and 800, 888, or 877 calls) from on-campus, you will need to obtain an authorization code.
You are responsible for maintaining the confidentiality of your Authorization
Code. Sharing authorization codes is a violation of the "University
Policies for Student Life" and is subject to disciplinary actions.
Additionally, you are responsible for all calls made with your authorization
code.
How do I obtain an Authorization Code?
Authorization codes may be obtained online by visiting our online application
(COLA). However, if you prefer to obtain your code you may visit the CNS
Student Network Services office during normal business hours.
Lost or Stolen Authorization Codes
Requests for authorization code cancellations and reissues can only be processed by personally
visiting the CNS Student Network Services Office during normal business hours. Valid identification
is required. If your authorization code is lost or stolen, notify CNS Student Network Services
immediately, and visit the office to deactivate your authorization code and obtain a new one.
You will be liable for all charges made with your authorization code until a cancellation order
is completed. A fee will be charged to change
your authorization code, except in cases where fraudulent use is suspected.
Canceling Your Authorization Code
Each student is liable for all calls made with their authorization code until a cancellation order
is completed. You may cancel service online
using (COLA), or in person at the CNS Student Network Services Office during normal business
hours. Valid identification is required for cancellation of service.
More Information about Long Distance Calling and Authorization codes:
- No deposit is required for long distance service. No subscription fee or monthly service
fee is charged for an authorization code.
- All students assigned to a room shall be jointly and severably liable for all calls made
from their telephone.
- Each student issued an authorization code will receive his or her OWN bill. Your individual
authorization code will allow you to place calls from other residence hall telephones and have
them billed to your account.
- CNS WILL deny long distance and other billable services to students with a PAST DUE telecommunications
balance. See our Billing section for more information.
- Before the end of the academic year, CNS Student Network Services will send students a
letter advising them of the date when authorization codes and any other optional services subscribed
to will be turned off. Should you have a special need to retain your authorization code or optional
services beyond that date, contact the CNS Student Network Services Office before the end
of the Spring semester.
