Electronic Funds Transfer
Pay Your Bills Electronically
Communications Network Services (CNS) and CNS Student Network Services offers an easy way to pay your telecommunications bill. The
electronic debit service, also referred to as Electronic Funds Transfer
(EFT), will automatically deduct the amount of your telecommunications bill
from a checking account. Virginia Tech faculty, staff, students, and
parents who wish to establish an electronic debit from their checking
account for their child's telecommunications services are welcome to
complete an application.
Easy Enrollment
Simply complete an application (PDF), attach a voided
check, and
return the completed application to Student Network Services (0181),
120 Student Services Building,
Blacksburg, VA 24061.
When Does it Start?
Once your application is processed, you will receive an email stating
the effective date on which the debit service will begin. Normally,
the electronic debit service will activate within 30 days.
Notification
Prior to the debit date, you will receive an e-mail notification from CNS including the amount
and date of the debit. The debit will occur on the 20th of the month. Should the 20th fall on
a holiday or weekend, the debit will occur on the following business day.
Terms
In the event your bank does not honor the electronic debit, your CNS
account will be charged a $25 returned debit fee, and you will be
responsible for paying the bill by the regular due date in order to avoid
service deactivation. Your bank may also charge you a fee.
Student Network Services no longer debits monthly bills which total
less than $5.00. However, students will receive monthly notification via
e-mail concerning balances less than $5.00.
Students with EFT will be charged when their telecommunications account balance reaches $5.00, or when
their telecommunications service is deactivated. In addition, all student telecommunications charge
will be debited at the end of each semester (May and December), regardless of their account balance.
The electronic debit will remain in place until a written cancellation request is forwarded to
CNS. Written notification must be received at least five business days prior to the scheduled
debit date.
