Sample Bill

1. Account Number:

   This is your CNS Student Network Services account number. It is also referred to as your Customer Account Number (CAN).

2. Bill Phone Number:

   This is the phone number of your billing address. This number is listed with the University Registrar's office. If it is incorrect, it will not affect your service, but it needs to be changed with the Registrar.

3. Payment Remittance Slip:

   You must ALWAYS detach the top portion of the first page of your bill and send it in with your payment.

4. Past Due Charges:

   These are charges due from a previous bill. Since payment was not received by the time the new bill was printed, the past due charges show up on your new bill. KEEP IN MIND THAT ALL PAST DUE CHARGES ARE DUE BY THE 18th OF THE MONTH. THIS IS THE END OF YOUR GRACE PERIOD.

5. Current Charges:

   These are charges accumulated during the current billing cycle. THE DUE DATE FOR THESE CHARGES IS ALWAYS THE 25th OF THE MONTH.

6. Total Amount Due:

   This is the total amount which must be paid this month. This amount takes into consideration any past due charges on the account and any credit balances.

7. Bill Messages:

   This section will contain messages regarding your account. It will also contain past due notices and service deactivation notices.

8. Account Summary:

   This section reflects all payments and credits applied during the billing period. It summarizes the total amount due.

9. Account Detail:

   This section explains the charges for individual services on the account. It provides a subtotal of the charges. DO NOT use the subtotal to pay for bill. Be sure to pay the "Total Amount Due"

10. Toll Charges:

    This section contains a detailed list of all long distance telephone charges.

11. Call Type:

    This section identifies the type of call.

    * = International Calls

12. Originating Number:

    This is the telephone number from which the call was made.

13. Number of Calls:

    This is the total number of long-distance calls made during the billing period.

14. Total Minutes:

    This is the total number of minutes for the long-distance calls made during the billing period.

15. Total Toll Charges:

    This is the total charge for the long-distance calls you've made during the billing period.